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Fighting Robocalls


A robocall is something large companies have been using more and more to reach people by phone. It uses a computerized autodialer to deliver pre-recorded, telemarketing or political messages. Businesses use it to cut down costs by using a machine rather than hiring telemarketers to do the same job.

The Federal Communications Commission (FCC) is considering ruling in the companies’ favor by letting them send calls straight to your voicemail box in unlimited numbers. Businesses in favor of deregulating robocalls argue if they are allowed to bypass “ringing,” the ringless voicemails shouldn’t be regulated by the 1997 Telephone Consumer Protection Act (TCPA).

The TCPA was passed by Congress in 1991 to restrict telemarketing and the use of automated telephone equipment. Currently, it limits the use of automatic dialing systems, artificial or prerecorded voice messages, SMS text messages, and fax machines. It also outlines specific provisions regarding when the company can make the call and allows for the creation of a company-specific “do-not-call” list of consumers who ask not to be called. DNC requests must be honored for 5 years under the act.

Consumer advocates are against the deregulation, saying the move would be the wrong move. Not only would it be more invasive and time-consuming, but it would be more annoying than a standard call. Allowing ringless voicemails in any number would be allowing marketing companies to reach consumers without consent.

Today, Friday, June 16, 2017, is the last day for public comment on the FCC’s open petition. If you do not want this deregulation to happen, go to the FCC petition form here and enter “02-278” in the field for “Proceeding(s).” Next, type your comments at the bottom of the page. While you don’t need to refer to “ringless voicemail,” it may help people reading it quickly pick up on your commentary.

For more information about the potential loophole exploitation of the TCPA, or to begin your own case regarding illegal acts committed by lenders, banks, or businesses, let us know. Atlas Consumer Law believes consumers’ rights should be protected and upheld by all means. Our highly rated Chicago consumer attorneys are ready to use their skills and legal knowledge to help you with any telemarketing abuse you may be experiencing. The TCPA was put into place for a reason. Any abuse of consumers or violation of the act should be penalized according to the law. If you have received unsolicited phone calls, we may be able to help you obtain between $500 and $1,500 per violation of the act. You also don’t need to worry about affording our advocacy. All attorney fees will be paid from the company that called you, so there is no cost to you for our assistance. Let us see what we can do for you and your case.

Contact us at (312) 313-1613 or fill out our online form to schedule a case consultation today.