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Caribou Coffee to Face Class Action for TCPA Violations


Caribou Coffee Co. Inc. was recently hit with a class action lawsuit out of Wisconsin alleging that the company violated the Telephone Consumer Protection Act (TCPA) when it sent unsolicited text messages text messages to thousands of people without their consent. The class of affected individuals is expected to reach into the tens of thousands. According to the lawsuit, the lead plaintiff received over 50 text messages advertising Caribou products. She is seeking fines of either $500 (if negligently sent) or $1,500 per message if knowingly sent in violation of the TCPA.

The Telephone Consumer Protection Act was enacted to regulate telemarketers with automated messages, robocalls, and telephone solicitations. Enforced by the FCC, the purpose of the TCPA is to protect the rights of consumers from annoying phone communications made without the consumer’s prior “express written consent.”

If you have been on the receiving end of unsolicited text and/or phone communications, you may have grounds for legal action. You may be entitled to up to $1,500 if it can be proven that the telemarketer knowingly violated the TCPA. As our client, we can help you seek the damages you are entitled to for the violation of your consumer rights.

Contact Atlas Consumer Law to speak with a Chicago consumer attorney about your rights: (312) 313-1613.